Terms & Conditions
ONLINE STORE TERMS & CONDITIONS
Accuracy of Website Information
Accommodation Booking Terms & Conditions
Please read our Booking and Cancellation policy carefully, as it is not common for us to make an exception for it. To avoid any misunderstandings, we would appreciate your paying attention to the following:
Property and Cancellation Policies: At the time of booking as our guest you will pay a 20% non-refundable deposit for your room reservation. The non-refundable balance is due 10 days prior to your arrival. We are a small operation and canceled rooms are not always easy to re-book at short notice. We encourage our guests to book only once you are sure of your travel dates. We thank you for planning ahead.
OTHER TERMS AND CONDITIONS & LIABILITY WAIVER
TERMS AND CONDITIONS: Welcome to Raven Nest & Dennis Shorty Fine Art. The owners are Dennis Shorty and Jennifer Frohling. We are excited about our new venture and hope you will enjoy your time as our guests. Here are some important things for you to know about our business:
CONFIRMATION OF RESERVATION: An acknowledgement sent by email will serve as confirmation of the reservation and receipt.
PAYMENT TERMS & CANCELLATION POLICY: A 20% nonrefundable deposit is charged at the time of your booking. The balance is charged within 10 days of your arrival. Failure to pay the balance may result in the loss of your deposit and/or reservation. Cancellations must be submitted in writing to email@example.com. If cancelled 10 days or more before your arrival, there will be no additional charges and only your nonrefundable deposit will be retained. If notice is received less than 7 days before your check in date you will be responsible for the full amount of your reservation. The above terms apply to direct bookings only. If you booked through an online travel agency (OTA) the payment terms and cancelation policy listed at the time of booking will apply.
Reservations are not guaranteed until the deposit or full payment is received. Reservations are not transferable. The original primary guest must be present at the reservation.
TERMINATION BY OWNER The Owner reserves the right to terminate this Agreement in the event that unruly behaviour occurs that can or has injured a person, the property or its contents. Guests shall not disturb or offend any neighbours. In order to preserve the peaceful surroundings, we reserve the right to refuse service or terminate rentals for drunken, loud, or unruly behaviour. Furthermore, all Renters and their guests/attendees at any event or stay must comply with reasonable requests made by the Owner or his representative to ensure the orderliness or success of the event/stay or for the protection of the property, its contents or the grounds. Failure to comply will result in eviction of the offending person(s) or the entire party. Vehicles left on the property after a person/group is evicted may be towed at the vehicle owner’s risk and expense.
INDEMNIFY AND HOLD HARMLESS In consideration of access and use of the available amenities on the grounds. The guests fully understand the risks and dangers associated with the facilities, equipment and/or activities that cannot be eliminated regardless of the care taken to avoid injuries. In making your booking you waive, release and agree not to sue and agree to indemnify and hold harmless Raven Nest and its owner/s from any claims, actions, suits costs, expenses, damages or liabilities, including attorney fees for personal injury, property damage, accidents, illnesses, or death to themselves or any of their guests. By signing this document you agree that you have read and acknowledge Waiver and Assumption of Risk under these terms. This is a complete and unconditional release of all liability to the greatest extent allowed by law. The Owner shall not be liable for events beyond their control which may interfere with your visit. This may include but is not limited to Acts of God, acts of governmental agencies, fire, war, inclement weather and construction noise.
CHECK-IN / CHECK OUT TIME Check in time for guests is from 3:00 PM. Check out time is 10:00 A.M.
PETS & SUPPORT ANIMALS Animals are not allowed.
MEALS Cooking is allowed on site with the supplied cooking appliances (cook stove/BBQ /microwave / kettle). Use of charcoal BBQs are not permitted on site.
REPAIRS / SERVICE CALLS We cannot guarantee against mechanical failure of equipment such as heating, air conditioning, TVs or other appliances. Please report any equipment that is not operating properly, and we will make every effort to resolve the problem as quickly as possible. Renter(s) understands and agree repair people might need access to the suite for the purpose of making the repair.
NO SMOKING No smoking is permitted in the house or within 9 meters of a guest entrance. Any smell of smoke or vapour in your room may result in a loss of the security deposit. Disposing of cigarettes on the ground, smoking in your room, or anywhere other than the designated smoking area will result in loss of your security deposit.
ALCOHOLIC BEVERAGES By Yukon Law, no drinking of alcoholic beverages by persons under the age of 19 is allowed. The Owner does not sell any alcoholic beverages and assumes no responsibility for any injury resulting from alcohol use.
RATES and TAXES Rates are listed on the booking confirmation. 5% GST (Sales Tax) and a one-time $ 50.00 Cleaning Fee will be added to all reservations.
CANCELLATIONS The 20% deposit paid at the time of booking is non-refundable. If canceled less than 10 days before your arrival date the balance is also non-refundable. If cancellation notice is received in writing to firstname.lastname@example.org at least 10 days prior to arrival the balance owing will not be charged.
Please be aware that in being a Guest at Raven Nest, you do so at your own risk. Receipt of this waiver indicates that you, the Guest and all members of your party, agree to release and hold harmless Raven Nest & Dennis Shorty Fine Art, its owners, agents, and other guests from any liability.
Release From Liability: I hereby irrevocably & unconditionally release & hold harmless from liability Raven Nest & Dennis Shorty Fine Art, its owners, agents, and other guests (all four groups hereinafter known as Releasees) from any & all liabilities, claims, actions, damages, costs, or expenses of any nature whatsoever whether in law or equity, known or unknown, occurring during, caused by, relating to, or arising in any way from my participation at Raven Nest.
I understand that attending a facility in the country may involve participation in physical activities both indoors and outdoors, and certain exposure to wildlife. With these, and all related activities, there is a certain element of risk. By accepting this waiver, I hereby acknowledge that my participation is at my own risk, and that I assume all responsibilities for any and all aspects of participation by both myself and any guests who might accompany me. This waiver applies to any and all activities participated in at Raven Nest & Dennis Shorty Fine Art.
I understand that this Release from Liability irrevocably & unconditionally releases and holds harmless all Releasees from any financial or other liability for any injury, bodily harm, sickness, illness, or loss of life that I as a Guest or my family member or friend may suffer and from any economic harm or loss of property occurring during, caused by, relating to, or arising in any way out of staying at Raven Nest & Dennis Shorty Fine Art.
In making my reservation, I am acknowledging that I have read this Release from Liability & understand all of its terms; I have accepted it voluntarily, with full knowledge of its significance, & intend to be legally bound by it.